Definitions:
The Company: SINOCO Ltd
7 The Roundway,Headington
Oxford OX3 8DH,U.K.
The buyer/customer: The purchaser of computer components / services from SINOCO Ltd.

The following terms and conditions apply to all transactions on www.sinoco.co.uk and at the company's premises (see definition for The Company).The placing of an order indicates your acceptance of these terms and conditions. Please read them carefully and print a copy for future reference. 

Conditions:
1.The Company offers a one year Return to Base Warranty on all new products except consumables. if any fault should occur during that period of time ,the buyer should contact The Company for authorisation to return goods.
2. Goods returned for repair under warranty must be accompanied by a copy of the original invoice or sale receipt. A handling charge will be applied if no faulty is found. Repair time is typically 14 days although The Company has no liability to the buyer  if  this time is extended . The Company has no liability to the buyer for returned goods that are lost in transit.
3.Should any products carry a manufacturers extended warranty period it is the sole responsibility of the buyer to liaise directly with the manufacturer of the product for full details of the warranty agreement should it be found to be faulty.
4.The liability of he Company shall be limited to ( at the option of SINOCO LTD) the replacement or repair of the goods sold. The Company shall not in any circumstances be under any liability to the buyer in respect of indirect or consequential loss or damage ,or loss of profits.
5.It is the responsibility of the buyer to return and collect goods to / from the Company's premises (see definition for The Company).
6.It is the responsibility of the buyer to backup your data and software correctly in accordance with good business practice and to make a backup copy before any goods are returned for repair or replacement. The Company accepts no responsibility for the loss or corruption of data or software, or any liability resulting in the functioning or misfunctioning of the products sold.
7.The Company gives no assurance as to the mutual compatibility of components sold on any single invoice or sale receipt. The buyer is responsible for deciding on the suitability of the goods offered for any particular purpose and for the consequences arising.
8.All products advertised are subject to availability.
9.All prices published by the Company are subject to VAT @ 17.5%. E & OE. Carriage fees are not included in any published prices. Prices are subject to change without prior notice at the discretion of the Company.
10.The Company reserves the right to charge carriage fees to the buyer in the returning / despatching of goods.
11.The Company accepts the responsibility of incorrectly despatched goods (i.e. goods not matching the specification displayed on the accompanying Invoice) if notified to, and agreed by, the Company within 24hrs of receipt. The Company agrees to pay for the return postage and despatch charges of the correct goods. The Company does not accept responsibility for any consequential loss to the customer during this period and offers no compensation for such.
12.Faulty goods received by the buyer are still subject to carriage fees incurred during the returning and despatching of replacement of goods.
13. The Company accepts no responsibility for any consequential loss caused to the buyer for the receiving of faulty goods.
14. Faulty goods will be accepted for return within 7 days of delivery to you so long as they were reported faulty on the day of delivery or the next working day. Acceptance of returned goods are subject to if they are returned undamaged, complete and in the original packaging. A replacement will be delivered in two-to-ten working days, depending on availability. Refunds will only be issued to faulty goods if The Company could not get a replacement of goods in ten days.
15. Non-faulty goods will be accepted, entirely at The Company's discretion, within 7 days of delivery to you provided that they are returned unopened, unused and in perfect condition.
16. Any goods returned to The Company which are not in the condition set out above will be rejected and returned to you at your cost.
17. If the buyer is a consumer and properly rejects any of the goods which are not in accordance with the Contract, the buyer shall nonetheless pay the full price for the goods unless the buyer promptly gives notice of rejection to The Company and returns the goods in a saleable condition at the buyers cost. Whether goods are returned in a saleable condition is to be judged by The Company.
18. The Company reserves the right to levy charges for any of the following services:
      (i). Inspection of any piece of computer equipment and installation / replacement of either software or hardware.
      (ii) Diagnosis and testing of any problems encountered with any piece of hardware or software.
      (iii). Recovery of any hardware or software problems and backup of any data when requested by the customer.
19.The Company does not accept responsibility for any failures to the buyer's components within its possession, unless these have been damaged by The Company.
20.In the case of consumer sales payment must be made in full before despatch of any goods.
21.The Company reserves the right to decline service to any company or consumer.
22. In the case of agreed credit account sales, payment is due in full on the terms of credit agreed which shall  be due no later than the agreed duration of credit from the date of invoice (usually 30 days). Any failure to pay shall entitle The Company at its option to treat the agreed credit account contract as repudiated by the buyer or to delay the delivery of any outstanding goods until paid (in addition to any other remedy). Also The Company reserves the right to charge 3% above the Barclays Bank PLC's base rate of interest on all aged invoices not settled within the agreed terms of the buyers credit account.
23. The Company reserves the right to alter the agreed status & payment terms of any buyers account without agreement from or notice to the buyer and to demand payment in full at any time.
24. The Company remains the owner of all goods shipped to the buyer until the Company has been paid in full.
25. If any payment due under these conditions is overdue in full or in part The Company may, w1thout prejudice to any of its other rights, recover and / or re-sell all the goods or any part of them and may enter the buyers premises by it's servants or agents to recover the goods and the buyer shall be liable for all the Company's costs of so doing.
26.Whilst every effort shall be made to keep any delivery date, time of delivery shall not be of the essence. The Company shall not be liable for any consequential loss incurred by the buyer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date.